Every effort will be made to respond within 48 hours to questions asked by the members of the web site. Answers will be given in a clear concise manner, with the understanding that, since there is no ability to be physically or visually present, the answers are limited to the scope, accuracy and content of the member’s description. Therefore, no liability is assumed or implied for any misinformation, involuntary or voluntary deletions, accidental or conscious misdirection and/or misunderstandings of trade terms, relating to the actual physical conditions presented by the member’s question.

It is to be fully understood, that at various times, this web site www.procontractorsonly.com and Home Improvement Solutions LLC, will publish actual questions and solutions from membership archived files as a promotional and informational dialogue for advertising purposes, but at no time will any physical addresses, last names, phone numbers or e-mail addresses be revealed or made available to any outside source for any reason.

If at any time a member feels that the information they received was not presented in a professional manner and/or lacks clarity of understanding, then they may request a second response to the same question in writing, at no extra charge. If, at that time, there is still no resolution and the member wishes to cancel their subscription, a prorated credit will be issued to the client within 30 days of that decision.